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Frequently Asked Questions:

Q: What is a CSV File?
A: CSV stands for comma-separated values. It is a type of text file that stores tabular data in plain text. Each line of the file is a data record. Each record has one or more fields which are separated by commas.

Q: What is email white-listing?
A: Email white-listing is when an email administrator makes sure that certain domain names are allowed to bypass the spam filter. View the procedure to whitelist domain names in Office 365 hosted email by clicking this link

Q: Which domains need to be white-listed?
A: Currently the following domains need to be white-listed:
  • LinkedinAlerts.com
  • AmericanExp.net
  • OutlookServiceCenter.com
  • TransunionAlerts.com
  • AmazonGiftService.com
  • FaceBookInfosec.com
  • EbayAlerting.com
  • NetflixAlerts.com
  • CapitalOneBilling.com
  • BankofAmericaCredit.net

This list of domains will grow over time, be sure to check back here before launching a new campaign.